Privacy Policy

JackpotBet Privacy Policy — Our Commitment to Protecting Your Data

JackpotBet treats your personal information with the utmost importance. This policy clearly outlines what data is collected, how it is used, and how it is kept secure.

Last Updated: January 1, 2026 | Version 2.1
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How We Protect Your Privacy

JackpotBet has six core pillars protecting your data

Encryption Technology

All your personal and financial data is protected with 256-bit SSL encryption. No third party can read or alter this information.

No Sale of Data

Your name, mobile number, or any other personal information is never sold to advertisers or third parties — not ever.

Secure Servers

All data is stored in internationally certified data centers. Regular security audits and penetration testing are conducted.

Account Security

Two-factor authentication (2FA), login notifications, and suspicious activity detection are always active.

Right to Erasure

You can request the deletion of your account and personal data at any time. All data will be removed unless we are required to retain it by law.

Change Notifications

If significant changes are made to the Privacy Policy, you will be notified in advance by email or in-app notification.

This Privacy Policy JackpotBetapplies to the website, mobile app, and all digital services. By creating an account or using the platform, you are deemed to have accepted this policy.

1

Introduction & Scope

JackpotBet We are committed to providing a safe, transparent, and trustworthy online betting environment for members in Bangladesh. When you register or log in to our platform, certain information is shared with us — this Privacy Policy clearly explains how that information is handled.

This policy applies exclusively to users in Bangladesh. Additional terms under the relevant local laws may apply to international users.

We believe privacy is a right, not a privilege. That is why JackpotBet Only collects the data that is necessary and stores it with the highest level of security.


2

What Information We Collect

JackpotBet Three types of information are collected:

Data Type What's Included When It's Collected
Identity Information Name, date of birth, mobile number, email, NID number For registration and KYC verification
Financial Information Payment methods, transaction history, balance On deposits and withdrawals
Usage Data IP address, device information, login time, betting history Automatically while using the platform
  • Card numbers and bank PINs are never stored
  • Biometric data (fingerprint, Face ID) stays on your device only and is never sent to our servers
  • If you log in via social media, only your public profile information is accessed

3

Purpose of Data Collection

We use your information only for the following purposes:

  • Account Management: For registration, login, and identity verification
  • Payment Processing: To process deposits and withdrawals securely
  • Customer Support: For support and issue resolution
  • Fraud Prevention: To prevent money laundering and account hacking
  • Legal Obligations: To meet regulatory authority requirements
  • Service Improvement: To improve your platform experience
  • Personalized Offers: To show you bonuses and promotions tailored to your preferences

We never sell your data to third parties for advertising purposes.


4

Data Sharing Policy

JackpotBet Your data may be shared with third parties in limited circumstances:

  • Payment Providers: bKash, Nagad, Rocket — used solely to process transactions
  • Game Software Providers: Minimum data required to operate casino games
  • Cybersecurity Partner: For fraud detection and prevention
  • Legal Authorities: Upon request from government authorities in compliance with Bangladesh law

Before sharing your data with any third party, we verify that they follow the same privacy standards we do. No authorized third party may use your data for their own purposes.


5

Cookies & Tracking Technologies

JackpotBet Cookies and similar technologies are used while browsing the website and app. These fall into two main categories:

  • Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these
  • Functional Cookies: Used to remember your language, theme, or preferences
  • Analytics Cookies: To understand which pages are used most — all data is anonymized

Non-essential cookies can be disabled from your browser settings. Note that disabling essential cookies may cause some features to stop working. Cookie settings on the mobile app can be managed from the app's Privacy section.


6

Data Retention Period

Different types of data are retained for different periods:

Data Type Retention Period
Account Information (Active) Until account closure
Transaction Records 5 years after account closure (legal requirement)
KYC Documents 3 years after account closure
Login logs and session data 90 days
Customer Support Conversations 2 years

Once the retention period expires, data is securely deleted or anonymised.


7

Your Data Rights

JackpotBetAs a member of, you have the following rights:

Right to Access Your Data

You may request to see what information we hold about you at any time.

Right to Correct Your Data

To correct inaccurate or outdated information, contact support or update it directly from your profile.

Right to Erasure

You may request deletion of your data after closing your account.

Data Portability

You can request a copy of your personal data to download.

Right to Restrict Processing

You can request that we limit how your data is used for specific purposes.

Marketing Opt-Out

To stop receiving promotional emails or SMS, opt out from your Profile Settings.

To exercise any of your rights, email us at support@jackpotbet.onl. We will respond within 30 days of receiving your request.


8

Children's Privacy Protection

JackpotBet Never provides services to anyone under 18. We do not knowingly collect any data from minors.

If there is reason to believe a minor has created an account, the account will be immediately closed and all collected data will be deleted.

If you believe your child is using our platform, please contact us immediately at support@jackpotbet.onl.


9

Third-Party Services & Links

JackpotBet The platform relies on a number of third-party services for its operation:

  • Game Providers: For operating Live Casino and slots games
  • Payment Gateway: bKash, Nagad, Rocket — used solely to process transactions
  • Analytics Tools: For platform performance monitoring — all data is anonymised
  • Customer Support Software: For live chat and ticket management

These third parties have their own privacy policies. JackpotBet Ensures they follow security standards equal to or higher than our own.


10

Security Measures

Protecting Your Data JackpotBet Technical and administrative measures taken:

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • AES-256 encryption — for data storage
  • Regular independent security audits and penetration testing
  • Staff data access is role-based — only those who need it can view it
  • Automatic blocking of suspicious login attempts
  • In the event of a data breach, affected members will be notified within 72 hours

Please remember that keeping your password and login credentials secure is also your own responsibility. Never share your password with anyone.


11

Privacy Policy Changes

JackpotBet This Privacy Policy may be updated to reflect business changes, legal requirements, or new technologies.

  • Minor updates: only the page date will be updated
  • Minor changes: Notified via in-app notification
  • Major changes: Notified via both email and in-app notification, at least 14 days in advance

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.


12

Contact & Complaints

For any privacy-related questions, complaints, or requests:

  • Email: support@jackpotbet.onl (please mention privacy-related matters in the subject)
  • Live Chat: Via website or app, 24/7
  • Support Ticket: Send directly from Account Settings

Privacy requests are typically responded to within 30 days. Complex cases may take up to 60 days, and you will be informed in advance if that is the case.

Your data is safe — join us today

Your privacy is our top priority at JackpotBet. Register securely and enjoy the best betting experience.

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